Moving Faqs
Frequently Asked Questions
Things to Know to Begin the Removal Process
Read on for commonly asked questions from our customers
It’s best to book your move at least 4–6 weeks in advance to secure your preferred date, especially during busy seasons.
Yes, we provide free, no-obligation quotes tailored to your specific moving requirements.
Absolutely. We offer high-quality boxes, wrapping paper, and packing supplies delivered to your door if needed.
Yes, our team can dismantle and reassemble furniture items like beds and wardrobes to ensure a smooth relocation.
For safety and legal reasons, we are unable to transport hazardous materials, live animals, and perishable goods.
Factors That Affect Your Quote
Key factors include the size of your property, the volume of items, access to the property, distance travelled, and any additional services like packing or storage.
There may be an additional charge for moves during weekends, bank holidays, or peak periods. We’ll always confirm any extra costs upfront.
Yes, all quotes include standard goods-in-transit insurance for your belongings. Enhanced insurance options are available upon request.
In most cases, yes. After a full survey or consultation, we can offer a fixed, guaranteed price to avoid any surprises.
Things to Know During and After the Moving Process
Ensure personal items and valuables are packed separately, and leave clear instructions for the movers when they arrive.
We use professional-grade blankets, straps, and wrapping materials to safeguard your furniture and fragile items.
Yes, we offer secure storage solutions if there’s a delay between moving out and moving in.
Our movers will place your furniture in the rooms you choose, reassemble any dismantled items, and ensure you’re happy before completing the job.
Please report any concerns to us as soon as possible, and we’ll work quickly to resolve the issue under our insurance policy.